Evan Jones

Group Strategy Director

Evan Jones is Group Strategy Director of Harambee Youth Employment Accelerator. He manages portfolios ranging from digital strategy, new market development, to Harambee’s leadership in sectors like globally transacted services. Evan joined Harambee from Webhelp, a French/UK-based global operator, where he served as COO to rapidly scale Webhelp’s South African operations to nearly 2,000 staff. Previously, Evan worked with Discovery Health to transition and operate their North American operation, Destiny Health. At TalkTalk (Carphone Warehouse), Evan was responsible for the company’s offshore (UK & South Africa) contact centre outsourced relationships, managing 5 outsourced partnerships covering 3,500 staff undertaking various BPO functions. Evan has also served as the Director of Operations for Merchants South Africa, managing the country’s largest outsourced operations across various verticals and geographies. Evan also serves as Chairman of the South Africa’s industry body overseeing globally transacted services

Other Interesting Articles

Harambee in the News

These South African app builders are creating digital solutions for new opportunities

12 Apr 2021

With the mobile phone at the centre of Africa’s digital connectivity, creative entrepreneurs are leveraging technology to build the continent’s digital future.


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Harambee in the News

South Africa awarded Top 2021 Most Favored Global Offshore CX Delivery Location

09 Apr 2021

South Africa, after three consecutive years in a humbling second place, has emerged as the number one global preferred front office CX offshore location.


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Sector innovation creates new work from home call centre jobs for SA youth_image

Harambee in the News

Sector innovation creates new work from home call centre jobs for South African youth

24 Mar 2021

Collaboration between industry stakeholders proves it’s ability to unlock jobs.


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